Service Customer Care Representative / Dispatcher
Location:
Plymouth, MI, US, 48170
**Company Description:**
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ Process incoming calls from both Crown customers and Service Technicians
+ Dispatch technicians
+ Enter technician payroll hours
+ Process parts and service billing
+ Create daily work orders
+ Maintain records and files
+ Assist other departments as needed
**Minimum Qualifications**