Overview:

The Service Delivery Specialist is a customer-facing role responsible for ensuring consistent, high-quality service delivery across one or more client accounts. This role partners closely with clients, internal teams, and third-party providers to manage daily operations, meet service level commitments, and continuously improve the customer experience. The Service Delivery Specialist plays a key role in driving standardization, operational excellence, and long-term client retention.Why Join This Team:

Competitive compensation and benefits package

Flexible work environment (remote, hybrid, or onsite based on role/location)

Exposure to enterprise-level clients and complex service environments

Opportunities for professional development and career growth

Inclusive culture focused on collaboration, belonging, and continuous improvement

What You’ll Do:

Manage day-to-day delivery of contracted managed service...