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🥝 Service Delivery Manager (Applications)
Xcellink Pte Ltd | singapore, central singapore, sg, Singapore | Posted June 24, 2026
Job Description
- Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
- Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
- Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
- Provide support during high severity incidents by interfacing with infrastructure and security teams.
- Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
- Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
- Manage relationships between application and infrastructure teams through brokering and collaboration.
- Prepare and present proposals to seek appr...