At OpsWerks, we believe service delivery is more than just metrics and uptime—it’s about people, purpose, and progress.

As a Service Delivery Team Manager , your job is to grow the leaders who grow our teams. You’ll work closely with a group of Service Delivery Team Leads and their SRE teams, helping them succeed in delivering high-impact support to our partners while developing as thoughtful, capable leaders.

You set the tone not just in operations, but in culture. You’re someone who leads by example—showing what it means to live out our BVMMs (Beliefs, Vision, Mission, and Methods) through clear communication, strong follow-through, and a deep sense of care for your team and our customers.

You're expected to:

• Manage a team of Service Delivery Team Leaders and indirectly support the SRE teams across multiple customer environments.
• Align operations with customer goals and ensure consistent delivery of high-quality, reliable suppo...