Service Desk Administrator

Crayford, Kent (Fully office based)
Up to £28,000 (depending on experience)
Monday – Friday, 08:00 – 17:00

Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford.

This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations.

The Role

As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams.

Your responsibilities will include:

Acting as the first point of contact for client enquiries via phone and email
Scheduling and prioritising work for engineers, including managing callouts and rotas
Providing updates to clients via CRM systems...