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🥝 Service Desk Administrator
Fluke | Norwich, United Kingdom | Posted June 11, 2026
Job Description
Responsibilities
Technical
Fully inspect and test instruments returned from customers and end users. Correctly and accurately calibrate the units. Manage all assets – booking in, traceability records, logistics, and product shipping. Effectively resolve application and technical questions for Fluke Reliability customers. Manage the Service Engineers and hire equipment Maintain stores and inventory levels. Assist in organizing and maintaining the workshop according to health & safety regulations and ensure that all processes carried out are in accordance with our QA and ISO 9001. Help drive continuous improvement within the department and Health & Safety procedures
Commercial
Proactively contact customers and actively manage reminder programs to drive revenue. Own customer satisfaction and ensure we deliver excell...