HTC – A brief profile
Established in 1990, HTC Inc., a company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers Connect IT, our Global Delivery Methodology that enables the seamless delivery of outsourced IT services. HTC has global delivery centers across the globe.
About the Job
We are seeking a Service Desk Analyst with good communication and good experience in ticketing system (Service Now).
Skill Requirements:
2–5 years of experience in an IT support/help desk environment.
Excellent communication skills (English)
Experience in Windows OS, MS Office Suite, email clients, printers, and networking fundamentals.
Excellent troubleshooting and problem-solving abilities.
Ability to multitask and handle a high volum...