Do you have excellent customer service skills ?

Are you experienced providing 1st and 2nd line IT support ?

Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow ?

You will be working on a rotating shift pattern between the hours of 7am - 8pm. Please on apply if you are able to work during these hours.

There is a 12 month and 6 month role available.

Its hybrid working, 2 days in the office and 3 from home.

Main responsibilities include:

• Day-to-day user support and liaison with IT Service Desk in other global offices to resolve issues
• Management/support of a large pool of laptops
• Management/support of remote working
• Management of user administration
• AV and VC overflow support
• Managing spare PCs, upgrades and replacements
• Accurate ticket logging of all IT incidents and service requests whilst managing and owning individual tick...