Service Desk Analyst (IT Support)
New Plymouth
Do you understand that delighting our people with outstanding service, whether by equipping them with the tools they need or fixing what isn’t working, is critical to Powerco achieving its goals? Then this might be the role for you!
As a Service Desk Analyst at Powerco, your role is to provide anyone who contacts the Service Experience team with a positive and productive experience. You’ll focus on delivering outcomes rather than just transactions, continually seeking opportunities to enhance the experience of those you interact with while supporting better outcomes for Powerco.
Powerco is purpose-driven, where development, growth, and collaboration are highly valued. Our people are trusted to make decisions that have a positive impact and lead to the delivery of results.
To thrive in this role, you will: