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πŸ₯ Service Desk Analyst

Reed Technology | Lydiard Tregoze, United Kingdom | Posted June 08, 2026

Job Description

Are you passionate about technology and love helping others? Are you looking for an opportunity to forge a career within IT? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity for you!

The role:

🌟1st Line Support 🌟Help Desk 🌟IT Support Technician 🌟IMMEDIATE START 🌟

πŸ’°Β£14.29ph (Circa Β£ 26,000)

πŸ“ Swindon - on site 3 days per week (🌟NON - NEGOTIABLE 🌟)

⌚ 35 hours per week. (Temporary 6 months with the possibility to go Permanent)

Efficiently log IT incidents and service requests using our ticket system.
Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps when necessary.
Perform remote troubleshooting through diagnostic techniques and ensure high-standard triaging of calls.
Support a variety of technologies including Audio Visual systems, desk and mobile phones, laptops, Microsoft Dynamics, O...

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