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🥝 Service Desk Analyst

TRM Technologies Inc. | ottawa, Canada | Posted June 04, 2026

Job Description

Location

Ottawa

Language

French and English required

Security Clearance

Secret clearance required

Contract

3‑year onsite contract, start date July 27, 2026

Responsibilities

  • Device imaging and provisioning for enterprise laptop refresh and deployment initiatives
  • Workstation setup using Windows 10/11, Microsoft Managed Desktop (MMD), Autopilot, Intune, SCCM, and ServiceNow
  • Data migration and hardware troubleshooting for deployed devices
  • Asset lifecycle tracking and compliance validation
  • End‑user support during deployments

Qualifications

  • Technology‑related university degree or college diploma
  • Minimum 4 years of IT experience, with at least 3 years supporting enterprise laptop refresh projects
  • Bilingual in English and French
  • Strong expertise in Microsoft desktop environments, Office tools, device ...

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