COMPANY PROFILE: BPO company that provides end-to-end BPO services to clients globally.

Position: Service Desk

Company Industry: BPO

Work Location: BGC, Taguig

Work Schedule: Shifting schedule

Salary: Php 25,000 - 30,000

Work Set Up: On-site

Job Requirements

• At least High School Graduate
• 2 years Customer Care Experience or 6 months—1-year Technical Support experience
• Typing speed of at least 30 WPM with 85% accuracy (voice)
• Can start ASAP
• Willing to work onsite in Clark, Pampanga

Job Responsibilities

• Provide technical support and assistance to clients/customers
• Handle troubleshooting and resolve IT-related concerns
• Deliver high-quality customer experience via voice support
• Document and Escalate issues when necessary
• Collaborate with team members to achieve performance goals

Benefits...