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🥝 Service Desk - CMS - Federal Government

HiTech Group | Australia, Australia | Posted June 23, 2026

Job Description

  • Contribute to a high-profile Federal Government program!
  • Initial 6-month contract + 6 month extensions!
  • Rewarding hourly rates!

We are seeking Service Desk Officers to join a high-performing Federal Government Department. The successful Service Desk Officers will provide support across a range of functions to support a successful implementation of a new Case Management System (CMS). The successful Service Desk Officers will secure an initial 6-month contract with the view to be extended for 6 months and receive a rewarding hourly rate.

The Service Desk Officers will be responsible for but not limited to;

  • Responding to queries from external providers (OPCs) and clients that are related to access, technical or administrative queries.
  • Completing overflow tasks or admi...

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