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🥝 Service Desk Manager

Armstrong Knight Ltd | London, United Kingdom | Posted June 23, 2026

Job Description

This role would suit an individual who excels in engineering and team management. You will want to develop a team of engineers and technicians whilst applying a deep knowledge in the leading technologies across a pool of mainly mid-market clients. Liaising with the Operations Manager, you will be defining the Technical Learning Program for the the team. Working with internal consultants and developers, you will be customising the processes, reporting and dashboards.

A key aspect of the role is the smooth deployment of servers, networks and PC’s using automation. This is a role for an individual ready to make their mark and grow with a business that has show 25% growth last year.


Key Areas of Responsibility:

  • Automation: our client prides themselves on exceptional levels of networks and deployments free of error and the need for break-fix. You will be a master in scripting and have the creative mind to help establish ground-breaking service techniques.

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