MANTECH seeks a motivated, career and customer-oriented Service Desk Specialist to join our team in Chantilly, VA.
Responsibilities include, but are not limited to:
The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer’s IT business and mission-focus enterprise systems.
The Service Desk Specialist will be directly responsible for receiving, prioritizing, documenting, and actively resolving end-user submitted requests. Specialists will use common IT skills and tools to provide “hands on” troubleshooting assistance at the desktop level.
The IT Enterprise Service Desk supports a wide array of systems, appl...