Greetings From 2Coms, We are Hiring Experienced resources for Service Desk Management Profile for our Leading MNC. LOCATION : BANGALORE JOB DESIGNATION : SERVICE DESK MANAGEMENT(VOICE) JOB DESCRIPTION :Managing one or more customerserviceorservice deskfunctions. Acting as a point of contact tosupport serviceusers and customers reporting issues, requesting information, access, or otherservices.

Delivering customerservicethrough multiple channels including human, digital, self-service, and automated. Requirements Graduation is a must. Excellent verbal and written communication skills without any MTI email etiquette Good problem solving and analytical skills Excellent customer service skills 1 to 2 years experience in Voice Service Desk OR any Customer Support with basic troubleshooting Knowledge.

Must be flexible to work in night shift. As per current situation it is Work From Home but once the office resumes candidate must be ready to Work from Office. 3 Rounds of interv...