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🥝 Service Dispatcher

Castellan Real Estate Partners | durango, Mexico | Posted June 07, 2026

Job Description

CRP is hiring a remote Service Dispatcher based in Mexico to coordinate daily field operations for electrical work (with a focus on panel upgrades and related service calls). This role owns schedule execution —assigning crews, confirming customer readiness, coordinating materials/permits status with internal teams, and keeping jobs moving efficiently across California.

Key Responsibilities Daily Dispatch & Scheduling
  • Build and manage daily/weekly schedules for service technicians and crews across assigned territories.
  • Dispatch jobs in real time, adjusting for job duration changes, cancellations, emergencies, and traffic/travel constraints.
  • Confirm job readiness before dispatch (customer access, scope confirmed, required documents/permits status, materials availability).
  • Coordinate same-day changes with technicians, customers, and internal teams to minimize downtime.
Customer & Field Communicat...

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