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🥝 Service Engineer (Marine)
Focal Search Pte Ltd | singapore, Singapore | Posted June 08, 2026
Job Description
- Standby assistance and a round-the-clock customer service emergency call.
- Assigning distributors and end users maintenance duties, site recovery, and technical assistance following the sale.
- Depending on the project's complexity, offer installation, commissioning, and on-site training to assist clients.
- Create a methodical service report for the client.
- Look into and resolve any consumer concerns about malfunctioning products.
- Looks into the underlying reasons for failures and suggests fixes.
- Examine and help determine the extent of damage and repairs for distributor warranty claims.
- Continue to work closely with our most important clients to guarantee that they are followed up with until the problem is fixed.
- Create service training materials and make sure all technical and instructional materials are current and well-structured.
- Ensures that all distributors receive the best possible service by g...