Service Integrity Partner: HealthDepartment: Office of the Customer Reports to: Director of Service Integrity Location: East Africa within or near the majority of Alight’s health services(Nairobi, Port Sudan, Kigali)Travel: At least 50% of time in service locationsAbout AlightAlight is a proximity-driven humanitarian organization that restores power and agency to people experiencing displacement. For nearly 50 years, we’ve walked alongside our customers – displaced communities – in some of the most challenging and complex places in the world. Regardless of role or responsibility in this organization, we center the choices, dignity, and lived experience of people we serve – even when it complicates the work. We live our values at each step of our shared journey. At our best, our commitment to displaced people is sustained, relational, and grounded in trust.The Team Led by the Chief Operating & Experience Officer, the Office of the Customer team responsible for

un...