Responsible for processing and hablding day-to-day transactions of the branch as well as ensuring service quality standard in the branch are met in line with the bank strategic objectives.

Responsible as Chief Cashier / Relief Chief Cashier in the branch to manage daily branch cash holding, balancing, loading of Self Service Terminals (SST) and transactions.

Reponsible for handling and supporting first line resolution of enquires and complaints.

Responsible as relief in absent of Service & Operation Manager (SOM) - if is required.