Service Operations Manager

Contract

Rate: DOE (Dependent on Experience)

Location: Remote / Hybrid (occasional travel may be required)

Duration: 6 months initially

About the Role

Exalto Consulting are supporting a leading digital health and technology organisation in the search for an experienced Service Operations Manager .

This is a high-impact operational leadership role focused on ensuring the smooth delivery of customer support, service operations, vendor management, and incident resolution across a complex technology environment. You will act as a key operational partner to senior leadership, driving service excellence, operational efficiency, and continuous improvement while working closely with customer-facing teams, engineering, product, platform operations, and third-party suppliers.

The successful candidate wi...