Elevate service operations as a Service Planner with Finning Canada. Manage complex repair projects with a strategic focus on customer satisfaction and technical excellence.
In this permanent role, you will join Finning's Service Operations team, leveraging over two years of experience in technical service or repair, especially with Caterpillar equipment. Your responsibilities include developing repair scopes, creating accurate estimates, and collaborating closely with service teams throughout the repair lifecycle.
Key Responsibilities:
• Manage project intake, scope development, and quoting
• Maintain customer satisfaction through timely updates
• Collaborate with technicians and supervisors for alignment
• Track financial health and communicate service job status
• Implement project management best practices to improve efficiency
Requirements:
• 2+ years in technical service or repair roles
• Strong customer relationship management skills
• Project ma...