The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.
Role As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.
Role & Responsibilities - Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
- Efficient handling of call inquiries and providing general information of services in The SKILT centre
- Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
- Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
- Generate and calculate invoice,...