DESCRIPTION
We are looking for a talented Service Supervisor, to join our team specializing in Service for our Operation Unit in Grande Prairie, AB.
Supervises employees who install, service, and repair equipment and machinery.
In this role, you will make an impact in the following ways:
Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules.
Communicate repair plans clearly to Technicians, aligning them with customer quotes.
Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement.
Support Technicians with first-level assistance and escalate technical issues when necessary.
Manage service logistics to ensure safety, quality, and efficiency in operations.
Review and develop quotes for accuracy, keeping customers informed of repair status and changes.
...