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🥝 Service Supervisor (Gilmore/Rempapa)

OUE Restaurants Pte. Ltd. | singapore, Singapore | Posted May 27, 2026

Job Description

Responsibilities
  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow‑up.
  • Manage and operate POS systems, including all card and cash transactions.
  • Assist in taking guest orders, recommending menu specialties, and upselling promotions.
  • Check and ensure bills’ accuracy before printing it for guests.
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Set up tables and service areas according to SOP.
  • Assist in clearing tables and dishes from the dining area and side stations.
  • Support the team and attend to guest inquiries/feedback politely and professionally.
  • Assist in beverage preparation and support daily kitchen operations.

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