Elevate guest experiences as a Service Team Lead at LOLO Hospitality's Tallgrass Tap House. Focus on team training, execution, and hospitality to ensure outstanding service delivery.
In this full-time role, you will oversee the daily operations of the service team, coaching members and enhancing service quality. Your expertise in leading and maintaining high standards will be pivotal in creating memorable guest experiences. Expected evening and weekend shifts align with restaurant needs and will support a rewarding working environment.
Key Responsibilities:
• Lead and support Front of House team during shifts
• Train staff for effective guest service and delivery
• Manage on-shift tasks including cash and liquor orders
• Address guest complaints and service issues promptly
• Maintain cleanliness and operational standards of the restaurant
Requirements:
• Proven experience in leadership and team management
• Strong communication skills in guest interaction<...