Job Description
Cyber Advisors is looking to add a Service Technician to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers depend on us as their technology consultants and you will be expected to play a major role in our growth and success. You will also build your own skill set as you are exposed to many different types of applications, environments, and platforms. We believe a healthy work-life balance is paramount to the success of our team.
You will work based out of our Wilmington, NC office supporting our small to medium-sized business clients over the phone and via remote support tools. You will troubleshoot hardware & software, setup user accounts and profiles, and provide great customer service.
Examples of Work Performed
+ Provide direct technical assistance to clients utilizing remote support tools or in-person
+ Troubleshoot and resolve technical problems without su...