Help design, build and continuously improve the clients online platform. Research, suggest and implement new technology solutions following best practices/standards. Take responsibility for the resiliency and availability of different products. Be a productive member of the team. Requirements Design enterprise-scale ITSM solutions aligned with ITIL best practices, ensuring scalability, maintainability, and global platform consistency. Architect and develop complex solutions using JavaScript, Script Includes, Glide APIs, and reusable development frameworks and patterns. Design and implement secure, scalable integrations using REST, SOAP, JDBC, and IntegrationHub, ensuring reliable data exchange across enterprise systems. Manage large-scale data imports, staging tables, transform maps, import sets, and scheduled synchronization processes to ensure data accuracy and consistency. Design event-driven solutions using platform events, Script Actions, Scheduled Jobs, and notification framework...