Overview

Lead ServiceNow implementations across Canada with Accentures expert team. In this role, you will manage CMDB projects while enhancing client operations and relationships.

As a highly skilled CMDB Implementation Specialist at Accenture, you will oversee the successful delivery of ServiceNow solutions. Your experience will guide engagements, ensuring client satisfaction and adherence to contractual obligations. Youll configure and optimize the CMDB's integrity and usability while supporting ongoing service improvements.

Responsibilities

• Lead client engagements ensuring project deliverables meet expectations
• Implement the ServiceNow CMDB for accurate IT asset management
• Configure Discovery and Service Mapping for data automation
• Create documentation and train technical users on configurations
• Continuously optimize ServiceNow processes to enhance operations

Requirements

• 4+ y...