We are seeking a skilled ServiceNow Developer to deliver ServiceNow implementations and enhancements for Deeeplabs' customers. In this role, you will configure and develop the platform to meet client requirements-building reliable workflows, integrations, and user experiences that improve service operations and business outcomes. You will work directly with customers and internal teams to gather requirements, propose solution designs, and deliver high-quality outcomes across ITSM and related modules-following ServiceNow best practices and Deeeplabs delivery standards. Key Responsibilities Participate in customer discovery sessions/workshops to understand requirements, current-state processes, and success criteria
Design, configure, and develop ServiceNow solutions across ITSM modules (Incident, Problem, Change, Request, Knowledge) and related capabilities as required
Build and maintain workflows using Flow Designer/Workflow, Business Rules, Client Scripts, UI Policies, Script Inc...