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🥝 ServiceNow ITSM Operations Lead

IDC Technologies | singapore, Singapore | Posted June 05, 2026

Job Description

IDC Technologies is seeking a ServiceNow ITSM Operations professional in Singapore to manage core ITSM processes, including incident, problem, and change management. The ideal candidate will have over 7 years of experience in IT service delivery, managing large operational teams, and driving efficiency through automation. You will be responsible for client engagement, operational performance, and continuous service improvement initiatives using ServiceNow and AI-assisted capabilities.
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