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🥝 ServiceNow Senior Consultant — Discovery, Service Mapping, SAM & HAM

Fujitsu | singapore, Singapore | Posted June 17, 2026

Job Description

We are looking for a Senior Consultant with deep, hands-on expertise across Discovery, Service Mapping, Software Asset Management (SAM) and Hardware Asset Management (HAM). You will lead implementations, solve complex problems, and design scalable architectures — combining strong product and functional knowledge with the ability to anticipate the common pitfalls customers face and guide stakeholders confidently.


KEY RESPONSIBILITIES:

  • Implement, troubleshoot and optimise Discovery and Service Mapping, resolving complex CMDB and dependency-mapping challenges.
  • Deliver SAM and HAM solutions end to end — from design and configuration through to adoption and value realisation.
  • Advise customers on asset management strategy, normalisation, reconciliation, licensing positions and lifecycle governance.
  • Proactively identify and mitigate common pitfalls and data-quality issues before they impact the customer.
  • Design...

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