As a member of our Delivery Services organization, the Senior Solution Architect position is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform. Key Areas of Responsibility Assist the Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Serve as primary technical point-of-contact for projects and as the face of the development team to the customer Define, at an architectural and design level of detail, technical solutions aligned with our clients business problems and ServiceNow Implementation Best Practices Understand customer requirements, translate to solutions, and communicate to clients Write/e...