The ServiceNow Senior Technical Consultant plays a central role in designing, configuring, and delivering high-quality ServiceNow solutions that drive measurable business value. This position requires strong technical expertise, a consultative mindset, and the ability to translate business requirements into scalable, best practice-aligned ServiceNow implementations. The consultant works collaboratively with engagement managers, architects, and customer stakeholders to ensure successful end-to-end delivery across multiple concurrent projects.

Key Responsibilities:

Solution Design and Technical Leadership

• Lead technical design and configuration activities across one or more ServiceNow engagements.
• Translate customer requirements into robust, scalable, and maintainable ServiceNow solutions.
• Own the creation of technical designs, solution documentation, configuration specifications, and interface details.
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