Job Title : ServiceNow Service Delivery Manager (Onsite / UAE (Dubai) Location - UAE (Dubai) Work Experience - 7 Years Job Summary We are seeking a ServiceNow Service Delivery Manager to oversee the delivery, stability, and continuous improvement of a large-scale ServiceNow platform operating within a structured Center of Excellence (CoE) model. This role is responsible for driving end-to-end service delivery across the platform, ensuring that enhancements, operations, and ongoing services are delivered to a high standard. The successful candidate will bring strong ServiceNow platform understanding (functional or techno-functional), enabling them to effectively manage delivery, challenge requirements, and confidently represent the platform and team in stakeholder engagements. Key Responsibilities Own the overall service delivery of the ServiceNow platform, including: Ongoing operations and support Backlog-driven enhancements Release and deployment coordination Act as the primary escal...