Description

Experience

8+ years (5+ years in ServiceNow UX / Front-end / Portal / UI Frameworks)

The Opportunity

We are seeking a ServiceNow UX Developer to lead the design and development of intuitive, scalable, and AI-enabled user experiences across the ServiceNow platform.

This role goes beyond UI development—you will define UX architecture, establish design standards, and drive adoption of modern ServiceNow experience frameworks such as UI Builder, Next Experience, Employee Center Pro, and AI-powered interfaces (Now Assist, Virtual Agent, AI Search).

You will collaborate with Platform Architects, Product Owners, Enterprise Architects, and business stakeholders to deliver seamless, accessible, and high-performing user journeys aligned with Takeda’s digital and AI strategy.

Key Responsibilities

UX Architecture & Strategy