Key Responsibilities

1. Shift Operations Management

• Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns.


• Allocate manpower and equipment based on workload and priorities.


• Monitor shift schedules, staff attendance, and ensure timely dispatch of orders.


• Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs.


• Support local, regional (SDA), and export dispatch requirements.


• Conduct shift handovers to ensure continuity and address any escalated issues.

• On-time dispatch rate


• Order fulfilment and picking accuracy


• Stock captured on SAP within 24 hours


• Scanning and SOP compliance

2. Inventory Control & Accuracy

• Maintain r...