Manage customer service operations as a Front Store Supervisor at Shoppers Drug Mart. Ensure compliance, staff training, and a top-tier shopping experience for your community.
In this key role, you will oversee cashiers and merchandising while ensuring adherence to policies and procedures. Your leadership will foster effective problem-solving and help maintain a high standard of customer service throughout the store.
Key Responsibilities:
• Ensure cashier compliance with operational procedures
• Train and guide staff in effective customer service
• Monitor daily cash inventory and loss prevention standards
• Maintain organized and attractive merchandise displays
• Resolve customer concerns and enhance their shopping experience
Requirements:
• Strong judgement and decision-making capabilities
• Computer literacy for operational tasks
• Exceptional time management and organizational skills
• Knowledgeable about store products and supplies
• Commitme...