Position: Claims Team Leader (Full-Time)



Location: Gqeberha



We are looking for an experienced, motivated, and driven Claims Team Leader to join our team in Gqeberha.



Key Responsibilities:



• Lead, motivate, and manage the claims team to ensure efficient and accurate claims processing

• Drive team performance and maintain high service delivery standards

• Provide coaching, training, and performance management to team members

• Handle escalated claims and client queries professionally

• Ensure compliance with regulatory requirements and internal policies



Minimum Requirements:

• Proven experience in a short-term insurance claims environment

• Experience working on CIMS (Cardinal) is essential

• Experience with binder and non-binder products

• Strong leadership qualities with the ability to inspire and develop a team

• Previous supervisory or tea...