Your role

This is a short-term position of up to one year.

You provide front-line (L1) reliability and operational support across the Saudi Wealth Management platform landscape-spanning SAMA regulatory technologies (e.g., Watheeq, SARIE and ZATCA e-Invoicing),front-facing platforms such as RM Plus, core banking (Temenos T24) and payment platforms (TPH, GTX and SecPay). You balance day-to-day service stability with deep understanding of how these technologies enable Saudi business workflows, ensuring resilient operations, compliant outcomes and high-quality client service.

In this role, you will:

- Monitor the health and availability of Saudi WM platforms (RM Plus, T24, TPH, GTX, SecPay and regulatory services) using dashboards and alerts to detect and respond to issues early.

- Perform L1 incident triage: validate symptoms, classify impact (client/business/regulatory), execute first-action runbooks and escalate to L2...