Mercier Consultancy is excited to announce an opening for a Slovenian-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this dynamic role, you will assist Slovenian-speaking clients with their inquiries and issues related to our marketplace platform. Your communication skills will play a pivotal role in helping customers navigate their shopping experiences smoothly and effectively.

This position is perfect for individuals who are passionate about e-commerce and dedicated to providing excellent customer service. If you thrive in a collaborative environment and enjoy problem-solving, we encourage you to apply!

Responsibilities

• Provide customer support in Slovenian via phone, email, and chat
• Assist clients with order inquiries, product information, and platform navigation
• Document customer interactions and solutions accurately in our CRM system
• Work with internal teams to resolve customer issu...