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🥝 SMO Lead

Eisai Pharmaceuticals India | Mumbai, India | Posted May 26, 2026

Job Description

Eisai Global Digital Business Transformation (GDBT) | Global Capability Center (GCC)

JOB DESCRIPTION
Role Details
Job Title: Service Management Office (SMO) Lead – ITSM TAN (Center of Excellence)
Location: Eisai Global Capability Center (GCC), Vizag, India
Experience Level: 10+ years
Job Type: Full-Time
Department: Global IT – Global IT Service Management (GITSM)
Reports To: Global ITSM Lead
ABOUT THE COMPANY / TEAM
EISAI Global Digital Business Transformation (GDBT) center in Vizag is Eisai's first truly global capability center (GCC), delivering high-quality IT capabilities to support Eisai's human health care (hhc) mission globally. The GCC leverages internal technical competencies to engineer, build, secure, and operate cost-optimized global IT platforms. Eisai Global IT is executing a multi-year transformation to establish a unified, scalable, and intelligent Global IT Service Management (GITSM) ecosystem. As part of this journey, Eisai has esta...

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