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🥝 Snr Digital Strategist: CRM/WhatsApp Specialist

Ogilvy | Johannesburg, South Africa | Posted June 27, 2026

Job Description

We are seeking an experienced Senior Digital Strategist: CRM/WhatsApp Specialist to join our Africa Operating Unit to coordinate the integrated delivery of ground-breaking work.


As a Senior Digital Strategist, you will help define how CRM, 1st party data, and conversational platforms show up strategically for our client's brands represented across Africa. This will be a role that sits at the strategic heart of our Africa-level campaigns.


Owned channels, CRM, and WhatsApp sit at the forefront of our client's business. You will play a pivotal role in translating our client’s business challenges and objectives into fully integrated direct-to-consumer strategies, elevating consumer engagement, loyalty, and brand advocacy

What You’ll Do

  • Be the voice of CRM and direct-to-consumer strategy for our client's brands you represent for continental Africa, supporting the leadership team, end-to-end teams and client services in delivering groundbreaking a...
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