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🥝 SOC Residence Engineer
Mindtel | dubai, United-Arab-Emirates | Posted June 17, 2026
Job Description
Job Summary (List Format): - Act as the primary onsite liaison between the customer and GBMs Managed Detection and Response (MDR) services.
- Administer and manage Security Information and Event Management (SIEM) systems including onboarding new log sources and updating asset visibility.
- Support and coordinate incident response activities ensuring timely triage validation escalation and communication of security incidents.
- Assist in reviewing and handling security alerts tickets and incident reports generated by the MDR team.
- Participate in periodic service review meetings providing input on incident trends and threat intelligence.
- Ensure critical security alerts and incidents are promptly communicated to relevant customer stakeholders.
- Document and maintain operational procedures runbooks and reporting templates in alignment with MDR processes.
- Collaborate with the customers IT and security teams to sup...