Job Purpose

The Soft FM Services Supervisor is responsible for conducting onsite inspections of third‑party service contractors to ensure compliance with contractual requirements, Service Operation Manuals (SOMs), company policies, and local and international quality standards. The role ensures consistent service delivery, audit compliance, and operational excellence across all assigned sites.

Key Responsibilities

• Review Service Operation Manuals (SOMs) to verify accuracy against actual site conditions and recommend updates or improvements.
• Ensure all SOMs are updated in line with operational requirements and site conditions.
• Monitor implementation of approved programs and procedures outlined in the SOMs.
• Conduct scheduled and ad‑hoc inspections in accordance with company audit programs.
• Identify non‑compliance issues and coordinate corrective actions with service providers.
• Maintain accurate insp...