LOCATION: Gyle Shopping CentreSHIFT PATTERN: Monday to Friday with occasional weekeneds depending on business needsSALARY: £46,000 per annumIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at We're here to help!ROLE OVERVIEW AND PURPOSE The Soft Services Manager is responsible for the successful delivery of all soft services at Gyle, including security, internal and external cleaning, landscaping and trolley management. This is a contract‑leadership role with responsibility for service performance, compliance, standards, and client satisfaction across the entire estate. The postholder will provide visible, decisive leadership, maintain absolute control of operational detail, and continuously evolve the service to meet changing client and customer expectations. The postholder maintains clear oversight of service delivery, sets expectations, and ensures that Duty Managers and frontline teams...