Soft Services Manager, Housekeeping, PFI Hospital site in Oxford Your new company An established facilities services provider is working with a major healthcare site to appoint an experienced Soft FM Manager. This is a high-impact operational leadership role, managing large frontline teams and ensuring compliant, high-quality service delivery within a complex healthcare setting. Your new role Reporting into a senior leader within Soft FM, you will take ownership of domestic, porterage and security services, leading teams to create safe, clean and welcoming environments for patients, staff and visitors. This position has responsibility for a sizeable, multi-shift workforce and a significant soft services budget. You’ll be a visible, hands-on leader, balancing people management, client engagement and performance compliance across a live healthcare contract. Key focus areas include: Operational excellence Team engagement and development SLA and compliance delivery Client and stakeholder r...