Roles & Responsibilities

Job Responsibilities

• Lead Cross-Functional Teams: Supervise teams in the implementation of unified communications projects, ensuring alignment with business goals and objectives.
• Develop and Maintain Documentation: Create and update network diagrams, configuration guides, and standard operating procedures to ensure robust project documentation.
• Conduct Network Assessments and Capacity Planning: Perform detailed network assessments and capacity planning to support the scalability and reliability of unified communications solutions.
• Troubleshoot and Resolve Technical Issues: Identify and resolve complex technical issues related to voice and video communication to ensure seamless operations.
• Collaborate with Vendors and Third-Party Providers: Work closely with vendors and third-party providers to evaluate and integrate new technologies and solutions.

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