Job Description
Software Engineer position within the Unified Communications Tier 3 department is a cross-functional, high-visibility role that works closely with Customers, CMSO, Offer Managers, Sales and development teams to ensure that all the PTT Issues are resolved and the customer’s experience of using PTT service is positive, seamless and satisfying.
Responsibilities:
Engineers will be responsible for helping to support 24x7 uptime and availability of production mission critical connect services distributed across multiple regions. Monitor and respond to system notifications and alerts and continually work to optimize and improve the performance, security and reliability of our systems.
Engineers should be responsible to provide 24/7 oncall support to satisfy the critical services agreed with the customer.
Monitor application performance take steps to improve overall application ...