Job Description
SW Project and Offer Quality Leader - Ecostruxure Asset Advisor You will be working closely with the Product Owner, Architect, Scrum Master, Design Lead, Testers, Offer Manager and Project Manager. The Quality Leaders’ mission is to ensure offer development projects deliver what is promised to the customer reaching quality excellence in Offer Creation. The Quality Leader monitors the future offers in their portfolio and drives any actions required to ensure customer satisfaction. This position is responsible for the project quality and customer satisfaction of our EcoStruxure Asset Advisor Software, which is a cloud-based asset performance management solution with a primary goal to move customers from reactive maintenance to preventive and predictive maintenance. Responsibilities & Key Tasks Offer Quality · Own End-to-End Customer Experience (CX) and Quality Excellence for our cloud-native platform, including availability, reliability, security, and performance. · Provide real-time CX ...